Returns & Exchanges

At Touchstone Home Products, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Ensure the item is in its original condition and securely packed in the original manufacturer's packaging with all included accessories and manuals.

• 3.
  Ship the Item

  Affix the provided shipping label or your own carrier label to the exterior of the box and drop it off at a designated shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned product, we will issue a refund to your original payment method, typically within 5-7 business days.